Subject: Ticket Assigned - Conversation with Hi Good Morning
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:27:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Good Morning Hi Good Morning                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Hi good morning Bot:  Hi Hi good morning, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8425190700 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96594116456            03:13 PM, 10th Apr                     Hi Good Morning                    I dont recive any msg or mail still           03:13 PM, 10th Apr                   Mohammad                   Good Afternoon Shaik, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           03:14 PM, 10th Apr                   Mohammad                   As per the order details your order is ready for pickup at the store.           03:15 PM, 10th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           03:15 PM, 10th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           03:15 PM, 10th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           03:16 PM, 10th Apr                     Hi Good Morning                    Why i dont get still any sms or mail           03:16 PM, 10th Apr                     Hi Good Morning                    Even toady if idont chat here i may dont know that my order is ready right           03:17 PM, 10th Apr                   Mohammad                   We are sorry for this.           03:19 PM, 10th Apr                   Mohammad                   Kindly note that we will check the issue with our concerned team.           03:20 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           03:20 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:27 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029762