Subject: Ticket Assigned - Conversation with Fathima
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:10:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fathima Fathima                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Fathima, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424894619 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040823001573     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:56 PM, 10th Apr                     Fathima                    Hello           02:57 PM, 10th Apr                   Mohammad                   Good Afternoon Fathima, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           02:59 PM, 10th Apr                     Fathima                    When will I receive my order           03:00 PM, 10th Apr                     Fathima                    ?           03:00 PM, 10th Apr                   Mohammad                   Thank you for your patience           03:01 PM, 10th Apr                   Mohammad                   Kindly note that as per the tracking details your order is again out for delivery today.           03:02 PM, 10th Apr                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           03:02 PM, 10th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           03:02 PM, 10th Apr                     Fathima                    Okay           03:03 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           03:06 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           03:10 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029608