Subject: Ticket Assigned - Conversation with Joe
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:05:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Joe Joe                    hello           02:41 PM, 10th Apr                     Joe                    I have a crib ordered but not delivered           02:41 PM, 10th Apr                   Mohammad                   Good Afternoon Joe, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:46 PM, 10th Apr                     Joe                    Hi Khalid, I bought a Crib for my baby           02:48 PM, 10th Apr                     Joe                    it was supposed to be delivered yesterday           02:48 PM, 10th Apr                   Mohammad                   Please allow me a moment to check this for you.           02:49 PM, 10th Apr                     Joe                    it would be 60305407           02:49 PM, 10th Apr                   Mohammad                   Thank you for your patience.    
        02:52 PM, 10th Apr                   Mohammad                   We have checked and found the last order with the order id 8422914360.           02:52 PM, 10th Apr                   Mohammad                   We request you to kindly let us know the order id under which you ordered the crib.           02:53 PM, 10th Apr                     Joe                    one sec           02:53 PM, 10th Apr                     Joe                    Invoice # ************20230401           02:54 PM, 10th Apr                   Mohammad                   We request you to kindly share with us the snapshot of the invoice so that we will forward the issue to the concerned team to expedite the delivery.           02:55 PM, 10th Apr                     Joe                    by when can I know?           02:57 PM, 10th Apr                     Joe                             02:57 PM, 10th Apr                     Joe                             02:57 PM, 10th Apr                     Joe     
                         02:57 PM, 10th Apr                   Mohammad                   Thank you for sharing the invoice.           03:00 PM, 10th Apr                   Mohammad                   We will forward the same to the store team to expedite the delivery.           03:00 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           03:00 PM, 10th Apr                     Joe                    Ok waiting for you then           03:00 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           03:02 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:05 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029557