Subject: Ticket Assigned - Conversation with El Qadi
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:34:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with El Qadi El Qadi                    Hello           02:00 PM, 10th Apr                     El Qadi                    Shall i start it over again?           02:00 PM, 10th Apr                     El Qadi                    [email-masked]           02:01 PM, 10th Apr                     El Qadi                    Hello           02:05 PM, 10th Apr                   Mohammad                   Good Afternoon El Qadi, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:10 PM, 10th Apr                   Mohammad                   We request to kindly share with us your email with which you placed your order so that we can assist you accordingly           02:10 PM, 10th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:14 PM, 10th Apr     
               Mohammad                   Hi El Qadi, I have not received a response from you still, please confirm if we are still connected?           02:18 PM, 10th Apr                     El Qadi                    Yea           02:19 PM, 10th Apr                     El Qadi                    Still connected           02:19 PM, 10th Apr                     El Qadi                    My email is           02:19 PM, 10th Apr                     El Qadi                    [email-masked]           02:19 PM, 10th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:21 PM, 10th Apr                   Mohammad                   We have checked with your email id but did not found any recent order.           02:22 PM, 10th Apr                   Mohammad                   If the amount has been deducted kindly share with us the screen shot of the deduction along with the authoriz
 ation code           02:23 PM, 10th Apr                     El Qadi                    Ok           02:23 PM, 10th Apr                     El Qadi                    One minute plz           02:23 PM, 10th Apr                   Mohammad                   Sure take your time           02:24 PM, 10th Apr                     El Qadi                    I paid online           02:24 PM, 10th Apr                     El Qadi                    No authorization code           02:24 PM, 10th Apr                     El Qadi                             02:25 PM, 10th Apr                     El Qadi                             02:26 PM, 10th Apr                     El Qadi                    This is the massage           02:26 PM, 10th Apr                   Mohammad                   Thank you for sharing the details.           02:27 PM, 10th Apr                   Mohammad                   Kindly note that we will forward the issue to the finance team to check if the amount has been received o
 r not.           02:27 PM, 10th Apr                   Mohammad                   Once we will have any update we will inform you via email.           02:27 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:28 PM, 10th Apr                     El Qadi                    No problem take your time           02:32 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:34 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029238