Subject: Ticket Assigned - Conversation with Rony
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:24:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rony Rony                    Hi           02:08 PM, 10th Apr                     Rony                    ?           02:08 PM, 10th Apr                   Mohammad                   Good Afternoon Rony, Thank you for contacting Max, This is Khalid, How may I assist you today?           02:11 PM, 10th Apr                     Rony                    I need to cancel an order           02:11 PM, 10th Apr                     Rony                    This order please cancel           02:13 PM, 10th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:15 PM, 10th Apr                     Rony                    Ok           02:15 PM, 10th Apr                   Mohammad                   Thank you for your patience           02:15 PM, 10th Apr                     Rony 
                    Yea           02:16 PM, 10th Apr                   Mohammad                   Kindly note that we will not be able to cancel this order at the moment.           02:16 PM, 10th Apr                     Rony                    So what to do           02:16 PM, 10th Apr                   Mohammad                   If you still wan to cancel the order we will forward the query to the concern team to cancel the order.           02:16 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:16 PM, 10th Apr                     Rony                    Ok cancel this order number           02:17 PM, 10th Apr                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           02:20 PM, 10th Apr                   Mohammad                   Once the order will be cancelled we will inform you the same via email           02:20 PM, 
 10th Apr                     Rony                    Ok           02:20 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:23 PM, 10th Apr                     Rony                    ??           02:23 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029140