Subject: Ticket Assigned - Conversation with Neena Thomas
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 10:20:53 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neena Thomas Neena Thomas                    Hi           02:05 PM, 10th Apr                   Mohammad                   Good Afternoon Neena, Thank you for contacting Max, This is Khalid, How may I assist you today?           02:10 PM, 10th Apr                     Neena Thomas                    This is regarding a return for order 9423477540           02:11 PM, 10th Apr                     Neena Thomas                    Tracking id RP040423002657           02:11 PM, 10th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:11 PM, 10th Apr                     Neena Thomas                    Sure           02:11 PM, 10th Apr                   Mohammad                   Thank you for your patience.           02:14 PM, 10th Apr                     Neena Thomas
                     Np           02:15 PM, 10th Apr                   Mohammad                   Kindly note that we will forward the issue to the courier team to expedite the collection process           02:15 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:15 PM, 10th Apr                     Neena Thomas                    I have not received any calls from the pick up agent all these days. I am available at the provided address too. I am leaving the country on Wednesday.  I need the item to be picked up asap           02:15 PM, 10th Apr                     Neena Thomas                    Please notify them regarding my unavailability from Thursday           02:16 PM, 10th Apr                   Mohammad                   Thank you for the clrafication.           02:17 PM, 10th Apr                   Mohammad                   Kindly note that we will ask the team to collect the
  item from you before Wednesday.           02:17 PM, 10th Apr                     Neena Thomas                    Ok thank you           02:18 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:20 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6029109