Subject: Ticket Assigned - Conversation with Juss
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:51:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Juss Juss                    Hello I hope you are well           01:29 PM, 10th Apr                     Juss                    I made this order but it wasn’t delivered on the 28th and only arrived on the 29th when I was travelling the box was left at the door - now I do not need the items and would like to arrange a return, however the “tracking” is still active and will not show that option. May I ask if this is something you could help with           01:31 PM, 10th Apr                     Juss                             01:31 PM, 10th Apr                   Mohammad                   Good Afternoon Juss, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:35 PM, 10th Apr                     Juss                    Thanks Khalid ?           01:36 PM, 10th Apr                   Mohammad                   Could you please confirm us if you want to return the whole order?           01:39 PM, 10th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:47 PM, 10th Apr                     Juss                    Yes sorry….           01:47 PM, 10th Apr                     Juss                    Can I come back to you in 30 minutes on this just need to check the order and if it should all go back           01:47 PM, 10th Apr                   Mohammad                   Yes you can come at any time we are open 24/7.           01:48 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:51 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028855