Subject: Ticket Assigned - Conversation with Kh
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:08:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kh Kh                    Hi           12:47 PM, 10th Apr                     Kh                    Good morning           12:48 PM, 10th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, How may I assist you today?           12:50 PM, 10th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:54 PM, 10th Apr                     Kh                    I have an order dated April 8. Is the order ready in the branch?           12:55 PM, 10th Apr                   Mohammad                   Please allow me a moment to check this for you.           01:01 PM, 10th Apr                     Kh                    Ok           01:01 PM, 10th Apr                   Mohammad                   Thank you for your patience.     
       01:04 PM, 10th Apr                   Mohammad                   As per the order details your order is ready for pickup at the store.           01:04 PM, 10th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           01:05 PM, 10th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:05 PM, 10th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           01:05 PM, 10th Apr                     Kh                    Thank you           01:05 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           01:06 PM, 10th Apr                     Kh                    No           01:06 PM, 10th Apr                     Kh 
                    ?           01:06 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:07 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028544