Subject: Ticket Assigned - Conversation with Riyad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 09:02:44 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Riyad Riyad                    Hi           12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟             12:48 PM, 10th Apr                     Riyad                    English           12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Hello Riyad , what can we help you with today?  ??   لتغيير لغة المحادثة للعربية ، اكتب عربي            12:48 PM, 10th Apr                     Riyad                    � Returns Process           12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 8006927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Before you go, let me know if I helped you with your query ?           12:48 PM, 10th Apr                     Riyad                    No           12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Would you like to ??           12:48 PM, 10th Apr                     Riyad                    Talk to Agent           12:48 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:48 PM, 10th Apr                     Riyad                    [email-masked]           12:49 PM, 10th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:49 PM, 10th Apr                   Mohammad                   Good Afternoon Riyad, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:51 PM, 10th Apr                     Riyad                    Hi khalid My name is riyad           12:51 PM, 10th Apr                     Riyad                    I make an return request . But nobody yet collected the item. It is almost 6 days i am waiting           12:52 PM, 10th Apr                   Mohammad                   We are sorry for the delay.           12:53 PM, 10th Apr                   Mohammad                   Please allow me a moment to check this for you.           12:53 PM, 10th Apr                     Riyad                    Ok           12:53 PM, 10th Apr                   Mohammad                   Thank you for your patience.           12:58 PM, 10th Apr                   Mohammad                   We would like to inform you that we will forward the issue to the courier team to expedite the collection process.           12:58 PM, 10th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:59 PM, 10th Apr                     Riyad                    Ok           12:59 PM, 10th Apr                   Mohammad                   Is there anything else I can assist you with?           01:00 PM, 10th Apr                     Riyad                    No thank you           01:01 PM, 10th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:02 PM, 10th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6028492