Subject: Re: Call Back Request
From: Manish Kumar <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Khalid <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 10 Apr 2023 01:40:27 -0700 (MST)

Dear Team, 

Kindly arrange a call back for the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Khalid" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Monday, April 10, 2023 2:06:56 PM 
Subject: Call Back Request 

Hi Team, 

Kindly arrange the callback for the following cx regarding the assemble issue and wants to talk to someone from the management on call. 

Cx was complaining that "im shocked how sooo bad my furniture is..either the man doesn't know how to assemble the cabinets or it is default from the company..please i would like to replace the whole cabinet and send different man to deliver so many broken pieces and not fix exactly as on the picture..i have seen so many mistakes..please when i put my delivery to be at 4 to 6 pm i didnt expect every time for them to come at 10 it's disturbing and late at night. The bed side table is perfect. 

Only the cabinet i want a replacement and some other people to fix it not the same people as they didn't do a good job with the build" 

Order id : 8423780522 
Contact number : 99056425 
Cx name : Angela anthony 

Regards, 
Mohammad Khalid