Subject: New Reply Received - Re: Please update your mobile number
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 07:59:59 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Please update your mobile number  Ticket comment <div>In my splash app and shukran app,</div>
<div>shukran card number is not same.</div>
<div><br></div>
<div>Kindly do the needful.<br><div><br></div>
<div>Pls delete the card linked with splash and update to shukran app card number<br><br><b>Below is in details:</b><br>To delete- 1800 0004 1285 4401 (splash app)</div>
<div>To update- 1800 0004 7625 9186 (shukran app)</div>
<div>Mobile# 0522711710<br><br>Regards,<div>Mohammed mujeeb</div>
<div>0522711710<img class="ymail-preserve-class inline-image-guid-F68782E7-AF0B-4665-85B8-CC4A5F940E54 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjk1MjAwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mVYpv_SqD4BbFbCvLb19B4fvobR5uzUQPLKNOubwKRk" data-id="2044016952008" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><img class="ymail-preserve-class inline-image-guid-3099C017-5CC8-4DB0-92DC-07B46C7B124C rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjk1MjAwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TN9E8h3muMhQb4p770Knx7QmkLPv2wNMZ7eXp3ZEdE0" data-id="2044016952009" alt="Inline image" style="width: 100%"><div><br></div>
</div>
<br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, April 10, 2023, 7:21 AM, Splash &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv4244628150"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6015420</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6015420<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mohammed,</div>
<div dir="ltr">
<div><br></div>
<div dir="ltr">Thank you for reaching out to Splash and giving us the opportunity to assist you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.</div>
<div><br></div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
<div dir="ltr"><br></div>
</div>
</div>
<div dir="ltr"><div style="margin-top:0px">Thank You,<div id="yiv4244628150yqtfd97301" class="yiv4244628150yqt9345692859">
<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Splash </span>
</div>Support Team</div></div>
</div>
<div><br></div>
<br>

<div id="yiv4244628150yqtfd27898" class="yiv4244628150yqt9345692859">

</div>
</div></div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6015420