Subject: New Reply Received - Re: How easy was our returns process?
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 17:26:19 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: How easy was our returns process?  Ticket comment <div style="direction: rtl"><br></div>
<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNjU0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.t5ytJ2UTMGob19GzkVDk6DSvLjfsKMCuE-4ELkBjrwU" data-id="2044016926546"><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Apr 2023, at 1:13 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Ruqaya,<br><br>Thank you for reaching out to Max and giving us the opportunity to help you.<br><br>We would like to inform you that we have processed the refund of amount OMR <span style="white-space:pre" dir="ltr">17 + OMR 4.5</span> in your my credit wallet for the order id 1719259616. You can use your my credit account in your online purchase in 5 easy steps:<br> <br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option</div>
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<div dir="ltr">​If you are not able to view the refund in your My Credit wallet, kindly share with us the screenshot of the My Credit wallet section and we will do the needful for you.<br><br>Feel free to reach out to us if you need any further assistance.</div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span style='color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, "Noto Sans", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji"; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; box-sizing: border-box' dir="ltr">Max </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6013275