Subject: Ticket Assigned - Conversation with Marife Gonzales
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:35:36 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Marife Gonzales Marife Gonzales                    It will be deliver or no           01:14 PM, 09th Apr                   Mohammad                   Good Afternoon Marife, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           01:16 PM, 09th Apr                     Marife Gonzales                    My order it will be deliver now or no           01:17 PM, 09th Apr                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but the order was rejected by you.           01:19 PM, 09th Apr                   Mohammad                   We request you to kindly confirm us your contact number +96566880865?           01:19 PM, 09th Apr                     Marife Gonzales                    I didnt rejected it           01:19 PM, 09th Apr                     Marife 
 Gonzales                    That # is active           01:19 PM, 09th Apr                     Marife Gonzales                    That is active           01:20 PM, 09th Apr                   Mohammad                   Thank you for the confirmation.           01:22 PM, 09th Apr                     Marife Gonzales                    The delivery man call me but i didnt answer it cause im in the kitchen at that moment so i text him hes not replying then i call him he said hes in his house           01:22 PM, 09th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           01:22 PM, 09th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:22 PM, 09th Apr                     Marife Gonzales                    And hes not go to my employer house ,,im waiting all day           01:23 PM, 09th Apr               
       Marife Gonzales                    I'll text her all day but no response only in 10:30 pm he call but i can't answer it           01:24 PM, 09th Apr                     Marife Gonzales                    So i need to know if my order will be deliver now or no           01:25 PM, 09th Apr                     Marife Gonzales                    I can't wait so long           01:26 PM, 09th Apr                   Mohammad                   We cannot assure you about the day and timings but will try to deliver it as earliest as possible.           01:26 PM, 09th Apr                     Marife Gonzales                    I need an assurance if my order will deliver today or no ,and if not i can't wait           01:28 PM, 09th Apr                   Mohammad                   We are sorry but without checking with the delivery team we will not be able to assure you about the delivery if it will be done today or not.           01:31 PM, 09th Apr                     Marife Gonzales      
               Your delivery man is arrogant when i call him i was handed a cellphone and close it, am not finish talking him           01:31 PM, 09th Apr                   Mohammad                   We will also forward the this issue to the delivery team to take appropriate action against the driver.           01:32 PM, 09th Apr                     Marife Gonzales                    Thank you           01:33 PM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:35 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020886