Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:31:51 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div>I cancelled the order today with the driver, but the blue sweater high neck that i got from you today has a big hole in it, please advise how to return the item. Thanks.
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 8, 2023 2:27:06 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#6011792] - Re:  Order confirmed!
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<div dir="ltr">Hi Debra,<br>
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Thank you for contacting Splash.<br>
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As we already informed you that we won't be able to cancel your order at the moment as your order is in processing at the warehouse. However, we would request you to not accept the delivery of your order. <br>
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Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery. </div>
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<div dir="ltr">Kindly let us know if you have received any call from the courier agent or not.<br>
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We apologize for the inconvenience caused to you.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; background-color:rgb(255,255,255); text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Splash </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6011792