Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:27:38 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Venetia Pereira                    Hi           12:57 PM, 09th Apr                     Venetia Pereira                    I need to return an order           12:57 PM, 09th Apr                     Venetia Pereira                    But I'm not getting option of returning ??‍♀️??‍♀️           12:57 PM, 09th Apr                     Venetia Pereira                    But I'm not getting option of returning ??‍♀️??‍♀️           12:58 PM, 09th Apr                     Venetia Pereira                    Seems like it's a glitch           12:58 PM, 09th Apr                     Venetia Pereira                             12:58 PM, 09th Apr                     Venetia Pereira                    I need to return these items           01:01 PM, 09th Apr                     Venetia Pereira                    It's not even a week since they got delivered           01:01 PM, 09th Apr                   Mohammad                   Good Afternoon Venetia, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:07 PM, 09th Apr                     Venetia Pereira                    Hi Khalid           01:08 PM, 09th Apr                   Mohammad                   Thank you for sharing the order id.           01:11 PM, 09th Apr                     Venetia Pereira                    I want to return the entire order please           01:11 PM, 09th Apr                   Mohammad                   We have checked and found the return request created for the 9 items under the order id 9422560584.           01:11 PM, 09th Apr                     Venetia Pereira                    But why can't I see the return requested tab in it           01:12 PM, 09th Apr                   Mohammad                   We request you to kindly uninstall and reinstall the app.           01:13 PM, 09th Apr                     Venetia Pereira                    Can u check this order too? It's been delivered already but status says processing           01:13 PM, 09th Apr                   Mohammad                   Yes it is showing in progress till now.           01:15 PM, 09th Apr                   Mohammad                   Kindly share with us the items name which you wish to return and we will create the return request for you.           01:15 PM, 09th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:22 PM, 09th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Max in case of any unanswered query.           01:27 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020840