Subject: Ticket Assigned - Conversation with Sumi Ganesan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:12:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumi Ganesan Sumi Ganesan                    Hello.           12:49 PM, 09th Apr                     Sumi Ganesan                    I would like to return 2 products which I ordered online. Can I return it at a splash store           12:50 PM, 09th Apr                   Mohammad                   Good Afternoon Sumi, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:55 PM, 09th Apr                     Sumi Ganesan                    I would like to return 2 products which I ordered online. Can I return it at a splash store           12:55 PM, 09th Apr                   Mohammad                   Could you please confirm us the order id 8400287059?           12:58 PM, 09th Apr                     Sumi Ganesan                    Yes correct           12:59 PM, 09th Apr                   Mohammad                 
   Thank you for the confirmation           01:02 PM, 09th Apr                   Mohammad                   As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on 11/17/22, so we won't be able to initiate a return request here.           01:02 PM, 09th Apr                   Mohammad                   Also the store team will not return the items after 14 days of return period over.           01:02 PM, 09th Apr                     Sumi Ganesan                    I think I got the wrong order number.           01:03 PM, 09th Apr                     Sumi Ganesan                    8424829054           01:04 PM, 09th Apr                     Sumi Ganesan                    I received my order yesterday           01:04 PM, 09th Apr                     Sumi Ganesan                    This one is old order. Sorry for the confusion           01:04 PM, 09th Apr                   Mohammad       
             Thank you for the confirmation.           01:05 PM, 09th Apr                   Mohammad                   You can visit any Splash store to return the item.           01:06 PM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:12 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020749