Subject: Ticket Assigned - Conversation with FAIZ ALI
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 09:00:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with FAIZ ALI FAIZ ALI                    hi i just installed max app and sign up with my mobile number           12:33 PM, 09th Apr                   Mohammad                   Good Afternoon Faiz, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:34 PM, 09th Apr                     FAIZ ALI                    yesterday i shop from max but there is no points showing in max app           12:34 PM, 09th Apr                     FAIZ ALI                             12:35 PM, 09th Apr                   Mohammad                   Kindly confirm us if you have given your Shukran id at the time of purchase.           12:39 PM, 09th Apr                     FAIZ ALI                    i gave only my mobile number           12:40 PM, 09th Apr                   Mohammad                   If you did not present my Shukran Card/App at the time of purchase you can follow the below steps to claim your Shukran points.           12:42 PM, 09th Apr                   Mohammad                   Go to the Shukran App, click on “My Account”, select “Claim your Shukrans” and click on “Submit Claim”.           12:42 PM, 09th Apr                   Mohammad                   The purchase should be within the last 30 days. You can claim a total of 4 invoices in a month for purchases where you forgot to present your Shukran card.           12:42 PM, 09th Apr                   Mohammad                   Is there anything else I can assist you with?           12:46 PM, 09th Apr                     FAIZ ALI                    is max app and shukran app both are separate???           12:50 PM, 09th Apr                     FAIZ ALI                    i have to install shukran app also           12:50 PM, 09th Apr                   Mohammad                   Yes both are separate.           12:52 PM, 09th Apr                   Mohammad                   You can download the Shukran app from the below link :           12:53 PM, 09th Apr                   Mohammad                   For IOS - https://apps.apple.com/us/app/shukran/id730806055?ls=1  For Android - https://play.google.com/store/apps/details?id=com.landmarkgroup.shukran           12:53 PM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:00 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020663