Subject: Ticket Assigned - Conversation with SHEHANA SHAFEEQUE
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 08:31:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SHEHANA SHAFEEQUE SHEHANA SHAFEEQUE                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  SHEHANA SHAFEEQUE Bot:  Hi SHEHANA SHAFEEQUE, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9425162296 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC040923001798     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0525584424            12:13 PM, 09th Apr                     SHEHANA SHAFEEQUE                    I didn't receive an email yesterday           12:14 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Confirmation email           12:14 PM, 09th Apr                     SHEHANA SHAFEEQUE                             12:15 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Please update me the delivery status           12:15 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Will I receive my order today?           12:16 PM, 09th Apr                   Mohammad                   Good Afternoon Shehana, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:16 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Hello           12:16 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Will I receive my order today itself           12:17 PM, 09th Apr                     SHEHANA SHAFEEQUE                    The order number is updated above           12:17 PM, 09th Apr                     SHEHANA SHAFEEQUE                    What's the status of my order           12:18 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Hello are you there?           12:19 PM, 09th Apr                   Mohammad                   Sorry for the delay.           12:20 PM, 09th Apr                   Mohammad                   Please allow me a moment to check this for you.           12:21 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Ok           12:21 PM, 09th Apr                     SHEHANA SHAFEEQUE                    Hello           12:24 PM, 09th Apr                   Mohammad                   Thank you for your patience.           12:26 PM, 09th Apr                   Mohammad                   Kindly note that as per the tracking details your order is out for delivery.           12:26 PM, 09th Apr                   Mohammad                   You will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           12:26 PM, 09th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           12:26 PM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:31 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020498