Subject: Ticket Assigned - Conversation with Hi I M Fayas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 08:28:11 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi I M Fayas Hi I M Fayas                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi i m fayas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4725111740 Customer:  Hi sir please  i need same halp Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi i m fayas, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4725111740 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0408230017478     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            12:06 PM, 09th Apr                     Hi I M Fayas                    Thanks boos           12:06 PM, 09th Apr                     Hi I M Fayas                    I m hear olrady           12:07 PM, 09th Apr                   Mohammad                   Good Afternoon Fayas, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:09 PM, 09th Apr                     Hi I M Fayas                    4725111740 this is my order nombar my order is 9 things so total amount is 179 but now your store canceled one items so we need  -19           12:09 PM, 09th Apr                     Hi I M Fayas                    But not yet-19 still saving my amount 179           12:10 PM, 09th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:10 PM, 09th Apr                     Hi I M Fayas                    The should amount only 160 boos           12:10 PM, 09th Apr                     Hi I M Fayas                    Please check me           12:10 PM, 09th Apr                   Mohammad                   Thank you for your patience.           12:11 PM, 09th Apr                     Hi I M Fayas                    Your welcome sir           12:11 PM, 09th Apr                   Mohammad                   Kindly note that you placed the order as Cash on delivery and you used My credit amount in this order.           12:11 PM, 09th Apr                   Mohammad                   The amount of QAR 0.116 has been refunded back to your My credit wallet.           12:12 PM, 09th Apr                     Hi I M Fayas                    Not this boos           12:13 PM, 09th Apr                     Hi I M Fayas                    This is my order number           12:13 PM, 09th Apr                     Hi I M Fayas                    4725111740           12:13 PM, 09th Apr                     Hi I M Fayas                    Please check me sir           12:14 PM, 09th Apr                     Hi I M Fayas                    Excuse me boos           12:15 PM, 09th Apr                   Mohammad                   Thank you for the clarification.           12:16 PM, 09th Apr                   Mohammad                   Kindly note that you will have to pay the remaining amount at the time of delivery.           12:16 PM, 09th Apr                     Hi I M Fayas                    I have to pay only 160 total           12:17 PM, 09th Apr                     Hi I M Fayas                    But there soving 179           12:17 PM, 09th Apr                     Hi I M Fayas                    Olrady yours canceled one items           12:17 PM, 09th Apr                     Hi I M Fayas                    Please send me my mobile number to exact amount??           12:18 PM, 09th Apr                     Hi I M Fayas                    Because today evining  my order will caming  i need pay           12:20 PM, 09th Apr                   Mohammad                   Please hold for a moment.           12:23 PM, 09th Apr                   Mohammad                   Kindly find the invoice for your order as below,.           12:24 PM, 09th Apr                   Mohammad                   * File attached - INVOICE_88881001263120230408.pdf *             12:24 PM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:27 PM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020482