Subject: Ticket Assigned - Conversation with Muneeb
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 06:25:34 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muneeb Muneeb                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Muneeb, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-775274 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:15 AM, 09th Apr                     Muneeb                    Hi           10:15 AM, 09th Apr                     Muneeb                    Hello           10:17 AM, 09th Apr                     Muneeb                    Anyone there?           10:17 AM, 09th Apr                   Mohammad                   Good Morning Muneeb, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           10:19 AM, 09th Apr                     Muneeb                    I just requsted a pick up           10:19 AM, 09th Apr                     Muneeb                    Didnt came for pick up           10:20 AM, 09th Apr                   Mohammad                   Please allow me a moment to check this for you.           10:20 AM, 09th Apr                     Muneeb                    When you will come to pick my product           10:20 AM, 09th Apr                     Muneeb                    Ok           10:20 AM, 09th Apr                   Mohammad                   Kindly note that as per the tracking details the driver is out for pickup of your item.           10:21 AM, 09th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           10:21 AM, 09th Apr                     Muneeb                    Ok           10:21 AM, 09th Apr                   Mohammad                   Is there anything else I can assist you with?           10:22 AM, 09th Apr                     Muneeb                    Today he would come right .           10:22 AM, 09th Apr                     Muneeb                    Ok thank you something           10:22 AM, 09th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           10:24 AM, 09th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019851