Subject: Ticket Assigned - Conversation with Anuj Kumar Mahajan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 10:02:11 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anuj Kumar Mahajan Anuj Kumar Mahajan                    Hi           01:52 PM, 08th Apr                   Mohammad                   Good Afternoon, Anuj. Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           01:53 PM, 08th Apr                     Anuj Kumar Mahajan                    Can you please assist with my order. I have recieved no email or message till now regarding ready for collection.           01:53 PM, 08th Apr                     Anuj Kumar Mahajan                    I urgently require my order           01:54 PM, 08th Apr                   Mohammad                   Please allow me a moment to check this for you.           01:54 PM, 08th Apr                   Mohammad                   Thank you for your patience.           01:55 PM, 08th Apr                   Mohammad                   We see that you have placed your order 8424786769 on Apr 7, 2023.           01:55 PM, 08th Apr                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           01:56 PM, 08th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           01:56 PM, 08th Apr                     Anuj Kumar Mahajan                    Yes i agree           01:56 PM, 08th Apr                     Anuj Kumar Mahajan                    But i requested yesterday evening that i require help for quick collection           01:56 PM, 08th Apr                     Anuj Kumar Mahajan                    Can you please advise if i can collect it in next hour or something           01:57 PM, 08th Apr                   Mohammad                   Thank you for the clarification.           01:58 PM, 08th Apr                   Mohammad                   We have checked and found that your query has already been forwarded to the store team.           01:59 PM, 08th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:59 PM, 08th Apr                     Anuj Kumar Mahajan                    Please dear           01:59 PM, 08th Apr                   Mohammad                   We will again follow up with the team to expedite the process.           02:00 PM, 08th Apr                     Anuj Kumar Mahajan                    Appreciate           02:00 PM, 08th Apr                   Mohammad                   Is there anything else I can assist you with?           02:00 PM, 08th Apr                     Anuj Kumar Mahajan                    Thanks           02:01 PM, 08th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:01 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6013926