Subject: Ticket Assigned - Conversation with Priyanka Ravikumar
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 09:29:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Priyanka Ravikumar Priyanka Ravikumar                    May I know the issue regarding the refund.           01:13 PM, 08th Apr                     Priyanka Ravikumar                    The return was made on 03.04 and its been 5 days. Kindly confirm           01:13 PM, 08th Apr                   Mohammad                   Good Afternoon, Priyanka. Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:15 PM, 08th Apr                   Mohammad                   Thank you for your patience           01:20 PM, 08th Apr                     Priyanka Ravikumar                             01:20 PM, 08th Apr                     Priyanka Ravikumar                             01:20 PM, 08th Apr                   Mohammad                   We request you to kindly let us know your order id so that we can check and assist you accord
 ingly.           01:21 PM, 08th Apr                     Priyanka Ravikumar                    Order#8422963195           01:22 PM, 08th Apr                   Mohammad                   Kindly confirm us if you have returned the items by visiting the store.           01:24 PM, 08th Apr                   Mohammad                   Also let us know how many items you returned under the same order.           01:24 PM, 08th Apr                     Priyanka Ravikumar                    Yes           01:24 PM, 08th Apr                     Priyanka Ravikumar                    1           01:24 PM, 08th Apr                   Mohammad                   Thank you for the confirmation.           01:26 PM, 08th Apr                   Mohammad                   Kindly note that we will forward the issue to the concerned team to check the return status and will update you via the email once we will have any udpate.           01:27 PM, 08th Apr                   Mohammad                   We reques
 t you to kindly allow us some time so that we can do the needful for you.           01:27 PM, 08th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:29 PM, 08th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6013702