Subject: New Reply Received - The 30% code not working
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 10:45:45 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  The 30% code not working  Ticket comment <div>Hello there. </div>
<div>I am sending you the screenshot of code not working. <img class="ymail-preserve-class inline-image-guid-1205D1B2-C44D-4D90-872A-8E6A4A72B2B2 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjgwODQ1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LP_r_0wn-bGX68bmP4v-6Z_kaWYcGHoMADQjzaez-9o" data-id="2044016808457" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, April 4, 2023, 8:32 PM, Max &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv7526286141"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5965303</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5965303<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Asif,</div>
<div dir="ltr">
<div><span><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui,">Thank you for getting in touch with Max. </span></div>
<div><span><br></span></div>
<div><span style="font-family:-apple-system, system-ui,">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span><br></span></div>
<div><span dir="ltr" style="font-family:-apple-system, system-ui,">Please provide us with the screenshot of the notification you received regarding the promo code so that we can check and assist you accordingly.</span></div>
<div><span><br></span></div>
<div>
<span style="font-family:-apple-system, system-ui,">Looking forward to hearing from you.</span><br><br>
</div>
</div>
</div>
<div dir="ltr"><div style="margin-top:0px">Thank You,<div id="yiv7526286141yqtfd91196" class="yiv7526286141yqt9232306210">
<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont,">Max </span>
</div>Support Team</div></div>
</div>
<br>

<div id="yiv7526286141yqtfd04857" class="yiv7526286141yqt9232306210">

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5965303