Subject: Ticket Assigned - Conversation with Wael Nag
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 08:48:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Wael Nag Wael Nag                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  wael nag Bot:  Hi wael nag, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424400630 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 07/04/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0561246625            12:33 PM, 07th Apr                     Wael Nag                    ?           12:36 PM, 07th Apr                   Mohammad                   Good Afternoon Wael, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:38 PM, 07th Apr                   Mohammad                   Thank you for your patience.           12:43 PM, 07th Apr                   Mohammad                   Kindly note that your order cancellation request is getting cancelled due to technical issue.           12:43 PM, 07th Apr                   Mohammad                   We will forward it to the concerned team to cancel the same.           12:43 PM, 07th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:43 PM, 07th Apr                   Mohammad                   Is there anything else I can assist you with?           12:46 PM, 07th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:48 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007774