Subject: Ticket Assigned - Conversation with Padmaraja
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 08:44:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Padmaraja Padmaraja                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Padmaraja Bot:  Hi Padmaraja, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424321375 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0509185398            12:30 PM, 07th Apr                   Mohammad                   Good Afternoon Padmaraja, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           12:37 PM, 07th Apr                   Mohammad                   As per the order status your order is ready for pickup at the store.           12:39 PM, 07th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup. ​           12:39 PM, 07th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           12:39 PM, 07th Apr                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           12:39 PM, 07th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           12:44 PM, 07th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007743