Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 08:34:10 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">
<div>Dear Team,</div>
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<div>This is not the first time there has been delays . the service provided is sooooooo terrible from a company like yours</div>
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<div> My contact numbers is 050 1875940 / 052 3971108 ( both numbers are working)  </div>
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<div>regards</div>
<div>kaneez</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Apr 7, 2023 at 12:16 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">Hi Kaneez,<br><br>Thank you for getting in touch with Splash.<br><br>Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.<br><br>We can see that on 06/04/2023 our delivery partner had tried to deliver your order but received no response from you. We are really very sorry  for this delay. We know that you’ve been waiting for it. It should be with you soon.<br><br>We would like to inform that our courier team always ensures that 3 delivery attempts are made for an order on 3 different days. They will contact you again soon as your first delivery attempt failed.<br><br>As we checked that our delivery partner is out for delivery for second time. Please ensure that you are contactable on the number which you have provided at time of placing the order to avoid any delay.<br><br>If in case you do not receive any call from our delivery partner then we request you to please share with us your updated address and contact number so as to assist you accordingly.<br><br>We thank you for your understanding and cooperation. <br><br>Feel free to get in touch with us for further assistance.</div></div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;box-sizing:border-box;display:inline' dir="ltr">Splash </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007559