Subject: New Reply Received - Refund status
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Apr 2023 04:31:21 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Refund status  Ticket comment <div>Your some time is too much already ! Its been one month already and the refund from the card is 4 to 15 days ! Management is sleeping your team is sleeping ! All of you are not doing anything !!! I need my money back as soon as possible ! <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Friday, April 7, 2023, 8:26 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div dir="ltr"><div dir="ltr">Hi Valerie,<br><br>Thank you for reaching out to Centrepoint.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.<br><br>Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.<br><br>We hope we have not caused you any inconvenience, your comfort and happiness are really important to us.<br><br>We make sure that any problem you face when shopping with us will be resolved in a way that makes you satisfied, your happiness and comfort are important to us.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.</div></div>
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<div style="margin-top:0px">Thank You,<br style=""><span dir="ltr" style="color:rgb(0, 0, 0);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif, Color UI UI Color;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-align:left;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;background-color:rgb(255, 255, 255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline !important">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6006291