Subject: Note Added - [#5989693] Conversation with Sarah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 06:43:46 +0000

Hi ,    Francis Gaddi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989693    Subject:  Conversation with Sarah   Requester: Sarah Mahmoud Alostath    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dear Reena,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Please note that delivery was attempted but customer refused to receive the shipment</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Advise please</span></div>
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'>Best Regards</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'>,</span><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black'></span>
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<b><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#E6801A;mso-fareast-language:#4C09'>Frances Gaddi</span></b><span style='font-size:9.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:#4C09'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:black'>Customer Support Executive</span></div>
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<b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#EA8B00;mso-fareast-language:#4C09'>Mobile:
</span></b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:#4C09'>+965 1881881 </span><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:#4C09'></span>
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<b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#EA8B00;mso-fareast-language:#4C09'>Location:
</span></b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:black;mso-fareast-language:#4C09'>Kuwait
</span><b><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#EA8B00;mso-fareast-language:#4C09'>                                         </span></b><b><i><span lang="FR-CA" style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:#4C09'>Delivered
 Your Way</span></i></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:#4C09'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> 5 April, 2023 4:01 PM<br>
<b>To:</b> KWI Customer Support &lt;[email-masked]&gt;; Farah Humaidan &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#5989693] - Conversation with Sarah</span>
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<span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500'>CAUTION:</span><span style='font-size:10.0pt;font-family:"Calibri",sans-serif;color:black'> This email originated
 from outside of the organisation. Do not click links or open attachments unless you recognize the sender and know the content is safe.</span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date:Apr 3, 2023<br>
Order ID: 8423967224<br>
Tracking ID: 100080670170<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: Kindly arrange the delivery on priority basis, as the order has been delayed by 1 days.<br>
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Regards,<br>
Reena<br>
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