Subject: Ticket Assigned - Conversation with Sumi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 15:28:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sumi Sumi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Sumi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9424223991 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:20 PM, 05th Apr                   Mohammad                   Good Evening Sumi, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:21 PM, 05th Apr                     Sumi                    Good evening           07:21 PM, 05th Apr                     Sumi                    May I know is my order at the store for collection ?           07:22 PM, 05th Apr                     Sumi                    ???           07:23 PM, 05th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:23 PM, 05th Apr                     Sumi                    Sure           07:23 PM, 05th Apr                   Mohammad                   Thank you for your patience.           07:25 PM, 05th Apr                   Mohammad                   Kindly note that your order's expected date of collection is tomorrow.           07:25 PM, 05th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           07:26 PM, 05th Apr                     Sumi                    Alright           07:26 PM, 05th Apr                     Sumi                    Thank you           07:26 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:28 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996948