Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 15:14:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Items from Order# 8424157633 AWB FC0404230012371 are out for delivery today, please be available to receive it. Track it https://centrepoint.app.link/e/XXdS6i36Jyb. Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  FC0404230012371 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  8424157633 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0404230012371     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            07:01 PM, 05th Apr                     Hi                    Track not found i told yesterday that contact me in the other number in whatssap numbered 97595062           07:02 PM, 05th Apr                     Hi                    97595061 i mean           07:02 PM, 05th Apr                   Mohammad                   Good Evening Dionisio, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:03 PM, 05th Apr                     Hi                    I talk to MD           07:03 PM, 05th Apr                     Hi                    My order where is it, i track but not found           07:03 PM, 05th Apr                     Hi                    Check previous convi           07:03 PM, 05th Apr                   Mohammad                   Kindly note that as per the tracking details your order is out for delivery.           07:03 PM, 05th Apr                     Hi                    He said he updated already still untill now no one calljng me any courier service           07:03 PM, 05th Apr                   Mohammad                   You can track your order through the link : https://rb.gy/summ and with the tracking id FC0404230012371           07:04 PM, 05th Apr                     Hi                    Yes it is out for delivery but if i open those tracking number track not found           07:04 PM, 05th Apr                   Mohammad                   Kindly note that we have already forwarded your query to the delivery team.           07:04 PM, 05th Apr                   Mohammad                   You can track your order through the link : https://rb.gy/summ and with the tracking id FC0404230012371           07:04 PM, 05th Apr                   Mohammad                   Our delivery team delivers the order till 10PM.           07:05 PM, 05th Apr                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:05 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           07:05 PM, 05th Apr                     Hi                    From 8:53am it is out for delivery now is 6pm           07:06 PM, 05th Apr                   Mohammad                   We can understand your disappointment here.           07:06 PM, 05th Apr                     Hi                    We have duty now we cant receive at that late time           07:06 PM, 05th Apr                   Mohammad                   Please note that our delivery partner has to deliver multiple orders in a day hence it takes time.           07:06 PM, 05th Apr                     Hi                    Remember its ramadan all was working hours at night           07:07 PM, 05th Apr                   Mohammad                   Once you will receive the call from the delivery agent you can instruct him to deliver the order as per your convenience.           07:08 PM, 05th Apr                     Hi                    As you said untill 10pm only the timing of delivery, he can deliver it to me in ardiya is possible           07:09 PM, 05th Apr                     Hi                    Because my work till 2am           07:09 PM, 05th Apr                   Mohammad                   Yes you can instruct the driver to deliver the order as per your convenience.           07:09 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful evening.           07:14 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996906