Subject: Ticket Assigned - Conversation with ElmaVaza
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 14:24:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ElmaVaza ElmaVaza                    Hi           06:08 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:08 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            06:08 PM, 05th Apr                     ElmaVaza                    1           06:08 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hello ElmaVaza , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:08 PM, 05th Apr                     ElmaVaza                    1           06:09 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:09 PM, 05th Apr                     ElmaVaza                    9424223270           06:09 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            06:09 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:09 PM, 05th Apr                     ElmaVaza                    3           06:10 PM, 05th Apr                   Centrepoint UAE whatsapp bot                    Hi ElmaVaza , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            06:10 PM, 05th Apr                     ElmaVaza                    5           06:10 PM, 05th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:10 PM, 05th Apr                   Mohammad                   Good Evening Elma, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:15 PM, 05th Apr                     ElmaVaza                    Hello Khalid           06:15 PM, 05th Apr                     ElmaVaza                    I just received my order, the thing is, one of the item still has RF tag           06:16 PM, 05th Apr                     ElmaVaza                             06:16 PM, 05th Apr                     ElmaVaza                    What should I do?           06:17 PM, 05th Apr                   Mohammad                   Thank you for sharing the concern.           06:19 PM, 05th Apr                   Mohammad                   We are really sorry for the inconvenience caused to you.           06:19 PM, 05th Apr                   Mohammad                   We would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.           06:20 PM, 05th Apr                     ElmaVaza                    Alright I will do that. Thank you.           06:20 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           06:21 PM, 05th Apr                     ElmaVaza                    That’s all. Thanks.           06:22 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:24 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5996748