Subject: Ticket Assigned - Conversation with Ramya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 11:33:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ramya Ramya                    Hello           03:11 PM, 05th Apr                     Ramya                    What about my order           03:11 PM, 05th Apr                   Mohammad                   Good Afternoon Ramya, Thank you for contacting Centrepoint. This is Khalid, I will be happy to assist you.           03:14 PM, 05th Apr                   Mohammad                   Please allow me a moment to check this for you.           03:16 PM, 05th Apr                   Mohammad                   Could you please confirm us the order id 8423255534?           03:22 PM, 05th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           03:24 PM, 05th Apr                   Mohammad                   We have checked and as we can see the courier partner tried to contact you on the contact numb
 er shared when placing the order thrice on 3 different days but didn't receive any response from your end.           03:27 PM, 05th Apr                   Mohammad                   The courier has now sent the items back to the warehouse.           03:27 PM, 05th Apr                   Mohammad                   Unfortunately once the items have already been initiated as a return we are unable to reship the items.           03:29 PM, 05th Apr                   Mohammad                   The items are received at the warehouse, a refund of amount KWD21.92 for the same has been processed and an email notification for the same has been sent to you.           03:30 PM, 05th Apr                   Mohammad                   We would request you to please simply order the same items again from our website.           03:30 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:33 
 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995576