Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 11:28:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    66920219 Order number           03:10 PM, 05th Apr                     User                    I already mentioned it           03:10 PM, 05th Apr                     User                    I want to cancel my order please           03:10 PM, 05th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Khalid, I will be happy to assist you.           03:14 PM, 05th Apr                     User                    Hello           03:15 PM, 05th Apr                     User                    mordre number 66920219           03:15 PM, 05th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:16 PM, 05th Apr                     User                    Okay thank you         
   03:17 PM, 05th Apr                   Mohammad                   Thank you for your patience.           03:18 PM, 05th Apr                   Mohammad                   We have checked with your contact number but could not found any order details.           03:20 PM, 05th Apr                   Mohammad                   We would request you to please let us know either your order number or the email address you used to place the order so that we can check and assist you accordingly.           03:21 PM, 05th Apr                     User                    2110322748           03:21 PM, 05th Apr                     User                    So sorry please recheck order number           03:22 PM, 05th Apr                     User                    2110322748           03:22 PM, 05th Apr                     User                    I copied a wrong number           03:22 PM, 05th Apr                   Mohammad                   Thank you for your patience.           03:24 PM, 05th Apr  
                  Mohammad                   As per the tracking details your order is shipped and with the courier at the moment.           03:25 PM, 05th Apr                     User                    This fast!!           03:25 PM, 05th Apr                   Mohammad                   You will get the call from the delivery agent once it will be out for delivery.           03:25 PM, 05th Apr                     User                    i just ordered it 3 hrs ago           03:25 PM, 05th Apr                     User                    thank you           03:26 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           03:26 PM, 05th Apr                     User                    No, thank you           03:26 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           03:27 PM, 05th Apr                                          View
  conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995526