Subject: Ticket Assigned - Conversation with basma ghaly
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 10:55:18 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with basma ghaly basma ghaly                    Good afternoon           02:42 PM, 05th Apr                     basma ghaly                    Any update           02:42 PM, 05th Apr                   Mohammad                   Good Afternoon Basma, Thank you for contacting Babyshop, This is Khalid, I will be happy to help you.           02:43 PM, 05th Apr                     basma ghaly                    Does my issue got solved ?           02:44 PM, 05th Apr                   Mohammad                   Please allow me a moment to check this for you.           02:45 PM, 05th Apr                   Mohammad                   Thank you for your patienec.           02:48 PM, 05th Apr                   Mohammad                   Kindly note that your issue is not resolved yet as the refund is getting rejected due to technical issue and our team is working on your 
 issue.           02:48 PM, 05th Apr                   Mohammad                   We are following up with the team to get it resolved on priority.           02:49 PM, 05th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:49 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           02:51 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           02:54 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995276