Subject: Ticket Assigned - Conversation with Neha Mohan
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 10:51:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neha Mohan Neha Mohan                    Hii           02:41 PM, 05th Apr                     Neha Mohan                    My order is returned           02:41 PM, 05th Apr                     Neha Mohan                    By when can i get the refund           02:42 PM, 05th Apr                   Mohammad                   Good Afternoon Neha, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:43 PM, 05th Apr                     Neha Mohan                    Hii           02:43 PM, 05th Apr                     Neha Mohan                    9423292939           02:43 PM, 05th Apr                     Neha Mohan                    This is my order number           02:43 PM, 05th Apr                     Neha Mohan                    I requested for a return           02:43 PM, 05th Apr                     Neha Mohan                    And its returned           02:43 PM, 05th Apr                     Neha Mohan                    I want to know about the refund           02:44 PM, 05th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:44 PM, 05th Apr                   Mohammad                   Please note, as per the return tracking ID : RP040323004916, we can see that your items has been collected from you on 05/04/23           02:46 PM, 05th Apr                   Mohammad                   ​ We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           02:46 PM, 05th Apr                   Mohammad                   Once the refund of amount AED 45 will be done, it may take upto 7-14 days to reflect in your bank account.           02:46 PM, 05th Apr                     Neha Mohan                    Okk           02:48 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           02:49 PM, 05th Apr                     Neha Mohan                    No thanks           02:50 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:51 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5995252