Subject: Ticket Assigned - Conversation with Hena Vayani
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 10:19:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hena Vayani Hena Vayani                    aoa           02:04 PM, 05th Apr                     Hena Vayani                    n hi           02:04 PM, 05th Apr                     Hena Vayani                    I have returned some shoes because of size issue           02:05 PM, 05th Apr                   Mohammad                   Good Afternoon Hena, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:06 PM, 05th Apr                     Hena Vayani                    And I didn't  get any voucher and message that I can i used for repurchase           02:07 PM, 05th Apr                     Hena Vayani                    It has been four days since the shoes were returned           02:08 PM, 05th Apr                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check this fo
 r you.           02:08 PM, 05th Apr                     Hena Vayani                    ok sir plzz check           02:09 PM, 05th Apr                     Hena Vayani                    because you know that  the stock will be out of stock and I won't get the sizes           02:09 PM, 05th Apr                   Mohammad                   Could you please confirm us the order id 9419512012 for which you are concerning about?           02:10 PM, 05th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:13 PM, 05th Apr                   Mohammad                   We have checked and as we can see a refund amount of AED 136 has been successfully processed on to the original mode of payment dated on 4/2/23. An email notification regarding the same was sent to your email address.           02:14 PM, 05th Apr                   Mohammad                   Note: Credit/Debit card issuing banks may take up to 7-14 working
  days to process the transaction in some cases.           02:14 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           02:14 PM, 05th Apr                     Hena Vayani                    ok I show           02:15 PM, 05th Apr                   Mohammad                   Kindly let us know if you any other order in which refund is pending.           02:16 PM, 05th Apr                     Hena Vayani                    r u snd refund my amount in my  account??           02:17 PM, 05th Apr                   Mohammad                   Yes we have refunded it to your bank account.           02:18 PM, 05th Apr                     Hena Vayani                    ok sir thnk u  so much           02:18 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:19 PM, 05th Apr                                          View conversation
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