Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 09:49:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           01:28 PM, 05th Apr                     User                    Im trying to make my first order and use code 15CP but when i apply it it says valid only for first time and its my first time so not sure why it doesn’t work           01:29 PM, 05th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           01:31 PM, 05th Apr                   Mohammad                   We would request you to please let us know either your order number or the email address you used to place the order so that we can check and assist you accordingly.           01:32 PM, 05th Apr                     User                    [email-masked]           01:35 PM, 05th Apr                     User                    I didn’t place the order yet .. i want to use the discount code 15CP before i place it           01:35 PM, 05th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:40 PM, 05th Apr                   Mohammad                   Could you also please share with us the screenshot of the issue?           01:40 PM, 05th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           01:47 PM, 05th Apr                   Mohammad                   We are supporting you on another chat hence closing this one.           01:48 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           01:49 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994723