Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 09:28:28 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello I ordered an item yesterday and money already withdrawn but still the order processing  is it normal           01:16 PM, 05th Apr                     User                    My order number is 8424265901           01:17 PM, 05th Apr                     User                    No even confirmation message has sent           01:18 PM, 05th Apr                   Mohammad                   Good Afternoon Hadeel, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           01:19 PM, 05th Apr                     User                    Ok           01:22 PM, 05th Apr                   Mohammad                   Thank you for your patience.           01:22 PM, 05th Apr                   Mohammad                   We have checked and found that your order's collection date is today.           01:22 PM, 05th Apr                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           01:22 PM, 05th Apr                     User                    But ididnt receive any messages           01:23 PM, 05th Apr                     User                    You should send an sms to go to have it           01:23 PM, 05th Apr                     User                    Ok i just receive it now .           01:24 PM, 05th Apr                     User                    Thank you           01:24 PM, 05th Apr                   Mohammad                   We request you to kindly get back to us if you do not receive the message till end of the day and we will do the needful for you           01:24 PM, 05th Apr                     User                    ?           01:25 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           01:26 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           01:28 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994571