Subject: Ticket Assigned - Conversation with Chinnu Skariah
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:48:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Chinnu Skariah Chinnu Skariah                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  Chinnu Skariah Bot:  Hi Chinnu Skariah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423771280 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323000963     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0558678122            12:35 PM, 05th Apr                     Chinnu Skariah                    I was supposed to get my order delivered by Mon 3rd April           12:36 PM, 05th Apr                     Chinnu Skariah                    But there is no tracking still available           12:36 PM, 05th Apr                   Mohammad                   Good Afternoon Chinnu, Thank you for contacting Splash, This is Khalid, I will by happy to help you.           12:39 PM, 05th Apr                   Mohammad                   Thank you for your patience.           12:41 PM, 05th Apr                   Mohammad                   As per the tracking details your order is our for delivery.           12:41 PM, 05th Apr                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           12:41 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           12:44 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splas.  Have a wonderful day.           12:47 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994261