Subject: Ticket Assigned - Conversation with ???? ??????
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:47:36 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ???? ?????? ???? ??????                    Helloo           12:36 PM, 05th Apr                   Mohammad                   Good Afternoon Asma, Thank you for contacting Max, This is Khalid, How may I assist you today?           12:38 PM, 05th Apr                     ???? ??????                    Shipa land mark took my product back .. but the max app not showing anything           12:39 PM, 05th Apr                   Mohammad                   Could you please share with us the order id so that we can check and assist you accordingly?           12:40 PM, 05th Apr                     ???? ??????                             12:41 PM, 05th Apr                     ???? ??????                    How to get my cash back?           12:41 PM, 05th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           12:42 PM, 05th Apr                     ???? ??????                    Ok           12:43 PM, 05th Apr                   Mohammad                   Please note, as per the return tracking ID : SD010290585, we can see that your items has been collected from you on 04/04/23.  ​ We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.  ​ Once the refund of amount AED 62 will be done, it will be refunded back to your My credit wallet instantly.           12:44 PM, 05th Apr                   Mohammad                   Is there anything else I can assist you with?           12:45 PM, 05th Apr                     ???? ??????                    Nothing else           12:46 PM, 05th Apr                     ???? ??????                    Thank you ?           12:46 PM, 05th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:47 PM, 05th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5994256