Subject: New Reply Received - how to claim my warranty.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 20:48:17 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  how to claim my warranty.  Ticket comment <div>Thank you sir </div>
<div>My issue was solved sir </div>
<div>thank you </div>
<div>center point team <br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 4 Apr 2023, at 6:25 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5964705</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5964705<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Seyed,</div>
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<div dir="ltr">Thank you for contacting Centrepoint.</div>
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<span dir="ltr" style="font-size: 14px; font-family: -apple-system, BlinkMacSystemFont, ">We apologize for the inconvenience caused.</span><span dir="ltr" style="font-family: Arial, -apple-system, BlinkMacSystemFont, "> </span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, ">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<span rel="tempredactor" style="font-family: -apple-system, system-ui, " dir="ltr">Please provide us with the video of the product showing issue so that we can check and assist you accordingly. </span><br>
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<div><span rel="tempredactor" style="font-family: -apple-system, system-ui, " dir="ltr">Looking forward to hearing from you.</span></div>
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<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box">Thank You,<br style="box-sizing: border-box"><span dir="ltr" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964705