Subject: Ticket Assigned - Conversation with Ola Tarabishi
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 16:19:07 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ola Tarabishi Ola Tarabishi                    When will this order 9423921364 be ready for collection? I need them           07:59 PM, 04th Apr                     Ola Tarabishi                    Why that long? It’s only collecting           08:00 PM, 04th Apr                   Mohammad                   Good Evening Ola, Thank you for contacting Max, This is Khalid, I will be happy to help you.           08:03 PM, 04th Apr                   Mohammad                   Thank you for your patience.           08:07 PM, 04th Apr                   Mohammad                   We are sorry for the delay in your order.           08:07 PM, 04th Apr                   Mohammad                   Kindly note that we will forward the issue to the store team to make it ready for collection on priority.           08:08 PM, 04th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:08 PM, 04th Apr                     Ola Tarabishi                    They told me the same this morning           08:08 PM, 04th Apr                     Ola Tarabishi                    And the status is still the same           08:08 PM, 04th Apr                     Ola Tarabishi                    It never happened before to delay the parcel           08:09 PM, 04th Apr                     Ola Tarabishi                    What’s wrong this time??           08:09 PM, 04th Apr                   Mohammad                   We are sorry but it will take us 24-48 hours more to get it ready for collection.           08:16 PM, 04th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:16 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:18 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989648