Subject: Ticket Assigned - Conversation with Ali Awais Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 16:05:04 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ali Awais Khan Ali Awais Khan                    Hi           07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:47 PM, 04th Apr                     Ali Awais Khan                    1           07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Ali Awais Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:47 PM, 04th Apr                     Ali Awais Khan                    1           07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:47 PM, 04th Apr                     Ali Awais Khan                    9423892181           07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323003974    You can also easily track your order from My Account > Order History.             07:47 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:47 PM, 04th Apr                     Ali Awais Khan                    2           07:48 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:48 PM, 04th Apr                     Ali Awais Khan                    1           07:48 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:48 PM, 04th Apr                     Ali Awais Khan                    [email-masked]           07:48 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:48 PM, 04th Apr                   Mohammad                   Good Evening Ali, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:55 PM, 04th Apr                     Ali Awais Khan                    Inquiring about my order           07:55 PM, 04th Apr                     Ali Awais Khan                    It was scheduled for yesterday but still didn't received it           07:55 PM, 04th Apr                     Ali Awais Khan                    Can you please tell me the date and time of delivery           07:56 PM, 04th Apr                   Mohammad                   Please allow me a moment to check this for you.           07:56 PM, 04th Apr                     Ali Awais Khan                    Ok           07:56 PM, 04th Apr                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without sucess.           07:57 PM, 04th Apr                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           07:57 PM, 04th Apr                     Ali Awais Khan                    Why is that so           07:57 PM, 04th Apr                     Ali Awais Khan                    Everything is updated in app           07:57 PM, 04th Apr                     Ali Awais Khan                    0552403394 Pradise view 1 majan area Flat 307           07:57 PM, 04th Apr                     Ali Awais Khan                    https://maps.google.com/maps?q=25.0955324,55.3219206           07:57 PM, 04th Apr                   Mohammad                   We are sorry for this delay.           08:00 PM, 04th Apr                   Mohammad                   We will forward your details to the delivery team to expedite the delivery.           08:01 PM, 04th Apr                     Ali Awais Khan                    Please arrange the delivery for today           08:01 PM, 04th Apr                     Ali Awais Khan                    Yes please           08:01 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           08:02 PM, 04th Apr                     Ali Awais Khan                    Nothing just requesting to expedite           08:02 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           08:04 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989574