Subject: Ticket Assigned - Conversation with Amani Iqbal
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 15:55:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amani Iqbal Amani Iqbal                    Hi           07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:39 PM, 04th Apr                     Amani Iqbal                    I need to check on two orders           07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           07:39 PM, 04th Apr                     Amani Iqbal                    1           07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            07:39 PM, 04th Apr                     Amani Iqbal                    1           07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Amani Iqbal , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            07:39 PM, 04th Apr                     Amani Iqbal                    1           07:39 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           07:39 PM, 04th Apr                     Amani Iqbal                    9423196103           07:40 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=LM609560306    You can also easily track your order from My Account > Order History.             07:40 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:40 PM, 04th Apr                     Amani Iqbal                    2           07:40 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             07:40 PM, 04th Apr                     Amani Iqbal                    1           07:41 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           07:41 PM, 04th Apr                     Amani Iqbal                    [email-masked]           07:41 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           07:41 PM, 04th Apr                   Mohammad                   Good Evening Amani, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:45 PM, 04th Apr                   Mohammad                   Thank you for your patience.           07:48 PM, 04th Apr                   Mohammad                   As per the order details it is ready for collection at the collection point.           07:48 PM, 04th Apr                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           07:49 PM, 04th Apr                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           07:49 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:54 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989538