Subject: Ticket Assigned - Conversation with Muhammad Awais
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 15:18:10 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Muhammad Awais Muhammad Awais                    Hello           06:55 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            06:55 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Muhammad Awais , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            06:55 PM, 04th Apr                     Muhammad Awais                    1           06:55 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           06:55 PM, 04th Apr                     Muhammad Awais                    9423802448           06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.            06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 04th Apr                     Muhammad Awais                    No           06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 04th Apr                     Muhammad Awais                    2           06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             06:56 PM, 04th Apr                     Muhammad Awais                    1           06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           06:56 PM, 04th Apr                     Muhammad Awais                    [email-masked]           06:56 PM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           06:56 PM, 04th Apr                     Muhammad Awais                    9423802448           07:03 PM, 04th Apr                     Muhammad Awais                    Hello           07:04 PM, 04th Apr                     Muhammad Awais                    Any one is there           07:04 PM, 04th Apr                   Mohammad                   Good Evening Muhammad, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:06 PM, 04th Apr                     Muhammad Awais                    9423802448           07:06 PM, 04th Apr                     Muhammad Awais                    This order should have been ready yesterday for pick up           07:07 PM, 04th Apr                     Muhammad Awais                    But so far I didn't have any message           07:07 PM, 04th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:12 PM, 04th Apr                   Mohammad                   Thank you for your patience.           07:13 PM, 04th Apr                   Mohammad                   Kindly note that we will forward the issue to the store team to make it ready for collection at the earliest.           07:13 PM, 04th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           07:13 PM, 04th Apr                     Muhammad Awais                    Ok           07:14 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           07:15 PM, 04th Apr                     Muhammad Awais                    No it's okay           07:16 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           07:17 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989431