Subject: Ticket Assigned - Conversation with Safae Dhya Ul Haq
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 15:06:22 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safae Dhya Ul Haq Safae Dhya Ul Haq                    Hi           06:42 PM, 04th Apr                     Safae Dhya Ul Haq                    Hi           06:43 PM, 04th Apr                     Safae Dhya Ul Haq                    I made an order yesterday           06:44 PM, 04th Apr                     Safae Dhya Ul Haq                    And today they're sending me that it's canceled as per my demand but i didn't request a cancelation           06:44 PM, 04th Apr                   Mohammad                   Good Evening Safae, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:49 PM, 04th Apr                     Safae Dhya Ul Haq                    Helloo khalid           06:49 PM, 04th Apr                     Safae Dhya Ul Haq                    I made an order last night and today it was canceled           06:50 PM, 04th Apr                     Safae Dhya Ul Haq                    I didn't request a cancelation           06:50 PM, 04th Apr                     Safae Dhya Ul Haq                    I even got the money refunded           06:50 PM, 04th Apr                   Mohammad                   Could you please confirm us the order id 9412358198‬?           06:51 PM, 04th Apr                     Safae Dhya Ul Haq                    This is the order number 9424040681           06:53 PM, 04th Apr                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:53 PM, 04th Apr                     Safae Dhya Ul Haq                    Sure           06:53 PM, 04th Apr                   Mohammad                   Thank you for your patience.           06:55 PM, 04th Apr                     Safae Dhya Ul Haq                    No problem           06:56 PM, 04th Apr                   Mohammad                   We would like to inform you that the order has been canceled due to a glitch in the system.           06:56 PM, 04th Apr                   Mohammad                   We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused.           06:56 PM, 04th Apr                     Safae Dhya Ul Haq                    Okay           06:56 PM, 04th Apr                     Safae Dhya Ul Haq                    No problem           06:56 PM, 04th Apr                   Mohammad                   The amount you paid online of AED 113.84 will be refunded back to your original payment method within 7 - 14 working days based on your bank’s processing time.           06:56 PM, 04th Apr                   Mohammad                   We would request you to please place your order on our website again.           06:56 PM, 04th Apr                     Safae Dhya Ul Haq                    I already got it           06:56 PM, 04th Apr                     Safae Dhya Ul Haq                    Yeah sure I'll do that           06:57 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:05 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989395