Subject: Ticket Assigned - Conversation with Ayesha
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 14:24:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayesha Ayesha                    Hey           06:08 PM, 04th Apr                     Ayesha                    I've not received this refund amount in my account yet           06:09 PM, 04th Apr                   Mohammad                   Good Evening Ayesha, Thank you for contacting Max, This is Khalid, I will be happy to help you.           06:10 PM, 04th Apr                     Ayesha                    Please check from your backend           06:11 PM, 04th Apr                     Ayesha                    The refund amount has not been credited to my account yet           06:11 PM, 04th Apr                   Mohammad                   We can confirm that your refund has been successfully completed on 4/2/23. Your refund was sent to the Original form of payment. Since a part of your order was paid for by My Credits, the amount from my credits was ret
 urned to your my credits account.           06:15 PM, 04th Apr                   Mohammad                   You will see break-up of your refund below:  Master card : AED 24.92  My credit wallet : AED 3.08           06:15 PM, 04th Apr                     Ayesha                    I didn't receive it yet           06:16 PM, 04th Apr                   Mohammad                   Kindly note that the amount of AED 24.92 was sent to your original mode of payment           06:17 PM, 04th Apr                   Mohammad                   And it may take upto 7-14 days to reflect in your account.           06:17 PM, 04th Apr                     Ayesha                    And I've not received it yet           06:17 PM, 04th Apr                     Ayesha                    Okay I'll get back to you if it doesn't           06:18 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           06:23 PM, 
 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5989228