Subject: Ticket Assigned - Conversation with Dr Saima Nawaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:52:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Saima Nawaz Dr Saima Nawaz                    Hi           04:41 PM, 04th Apr                     Dr Saima Nawaz                    May i know how to exchange online order???           04:41 PM, 04th Apr                   Mohammad                   Good Evening Saima, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:43 PM, 04th Apr                     Dr Saima Nawaz                    I received my order today           04:43 PM, 04th Apr                     Dr Saima Nawaz                    I checked my dresses 2 articles need to exchange           04:44 PM, 04th Apr                   Mohammad                   Could you please share with us the order id?           04:44 PM, 04th Apr                     Dr Saima Nawaz                             04:45 PM, 04th Apr                     Dr Saima Nawaz        
             These 2 articles to be changed...           04:45 PM, 04th Apr                     Dr Saima Nawaz                             04:45 PM, 04th Apr                     Dr Saima Nawaz                    This and above one           04:46 PM, 04th Apr                   Mohammad                   We would like to inform you that in order to exchange your Centrepoint product you can visit and return the product to Centrepoint store and use your cash refund or Credit Note to buy a new product right away.           04:46 PM, 04th Apr                     Dr Saima Nawaz                    I must have to come to exchange?           04:47 PM, 04th Apr                   Mohammad                   Yes to exchange the product you must have to visit any Centrepoint Store.           04:47 PM, 04th Apr                   Mohammad                   In online return request you will only get the the refund.           04:48 PM, 04th Apr                     Dr Saima Nawaz                    Wit
 hin how many days have to exchnge?           04:49 PM, 04th Apr                   Mohammad                   You have 14 days to return/exchange the product from the date of delivery.           04:49 PM, 04th Apr                   Mohammad                   Is there anything else I can assist you with?           04:50 PM, 04th Apr                     Dr Saima Nawaz                    Thanks           04:50 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:51 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988578