Subject: Ticket Assigned - Conversation with Hamid Qazi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:08:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hamid Qazi Hamid Qazi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hamid Qazi, what do you need help with? Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hamid Qazi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  Start Again Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi Hamid Qazi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            03:50 PM, 04th Apr                     Hamid Qazi                    9423262870           03:52 PM, 04th Apr                   Mohammad                   Good Evening Hamid, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:53 PM, 04th Apr                     Hamid Qazi                    Hi           03:54 PM, 04th Apr                     Hamid Qazi                    9423262870order id           03:54 PM, 04th Apr                   Mohammad                   Please allow me a moment to check this for you.           03:54 PM, 04th Apr                     Hamid Qazi                    I received already but i want to return some items and its showing still under process..           03:55 PM, 04th Apr                     Hamid Qazi                    Can you please tell           03:58 PM, 04th Apr                   Mohammad                   Thank you for your patience.           03:58 PM, 04th Apr                   Mohammad                   We would like to inform you that we will forward the issue to the concerned team to get the status update.           03:58 PM, 04th Apr                   Mohammad                   Once the status will update we will inform you the same via email.           03:58 PM, 04th Apr                     Hamid Qazi                    What if i didn't able to return then           04:01 PM, 04th Apr                     Hamid Qazi                    How long it takes           04:01 PM, 04th Apr                   Mohammad                   We will try to resolve it at the earliest.           04:05 PM, 04th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:08 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988135