Subject: Ticket Assigned - Conversation with Ashma
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 12:08:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ashma Ashma                    Hi           03:49 PM, 04th Apr                     Ashma                    I have ordered through max online           03:50 PM, 04th Apr                     Ashma                    As a guest I have completed my order           03:50 PM, 04th Apr                     Ashma                    But I want to return the item due to size issue           03:50 PM, 04th Apr                     Ashma                    Can you pls help me out           03:50 PM, 04th Apr                   Mohammad                   Good Evening Ashma, Thank you for contacting Max, This is Khalid, I will be happy to help you.           03:53 PM, 04th Apr                     Ashma                    Can u help me to return my order           03:53 PM, 04th Apr                     Ashma                    I need to change the size           03:54 PM,
  04th Apr                   Mohammad                   Could you please confirm us your order id 9424054672?           03:54 PM, 04th Apr                     Ashma                    Yes           03:54 PM, 04th Apr                   Mohammad                   Thank you for the confirmation.           03:55 PM, 04th Apr                   Mohammad                   Kindly share with us the item names you want to return.           03:56 PM, 04th Apr                     Ashma                    3 t shirts           03:57 PM, 04th Apr                     Ashma                    These 2           03:59 PM, 04th Apr                   Mohammad                   You ordered 2 quantity of the item Solid Fade Resistant Round Neck T-shirt with Short Sleeves and 2 quantity of Lace Detail Crew Neck T-shirt with Pocket and Short Sleeves.           04:00 PM, 04th Apr                   Mohammad                   Kindly let us know which item you want to return and in which quantity.           04:0
 0 PM, 04th Apr                     Ashma                    2 solid fade resistant round neck and one lace detail crew neck t shirt want to return           04:01 PM, 04th Apr                     Ashma                    If u replace with next size also fine           04:01 PM, 04th Apr                   Mohammad                   Thank you for your patience.           04:03 PM, 04th Apr                   Mohammad                   We have created the return request on your behalf.           04:03 PM, 04th Apr                   Mohammad                   The collection will be processed by the transportation partner, LMG within 2 to 5 working days.           04:03 PM, 04th Apr                   Mohammad                   You can also track the return request via the LMG website https://rb.gy/summ through the tracking number RP040423003829.           04:04 PM, 04th Apr                     Ashma                    Thank you so much           04:04 PM, 04th Apr                   Mohamm
 ad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:07 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988128